Privacy Policy

Fivo AI S.L. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, platform, and related services — including integrations with Google services.

Company Legal Info

• Fivo AI S.L.
• Carrer Roc dels Escolls 9, AD500 Andorra
• Email:info@fivo.ai

1. Information We Collect

a. Information You Provide

We collect the information you voluntarily provide when using our services:

• Name and email address
• Company name
• Content and metadata from meetings
• Account and profile preferences
• Feedback or support messages

b. Information Collected Automatically

When you use Fivo, we automatically collect:

• Device and browser type
• IP address
• Usage data (e.g. features used, number of meetings, timestamps)

c. Google User Data

If you sign in with Google or connect your Google Calendar, we may collect:

• Basic profile info (name, email)
• Calendar event metadata (title, participants, time)
• Meeting IDs and associations
• Transcripts or summaries from meetings (if applicable)

We only access this data with your explicit consent via the OAuth flow and use it solely for the core functionality of Fivo.

2. How We Use Your Information

We use your data to:

• Automatically detect and join meetings from your calendar
• Transcribe, summarize, and extract action items from your meetings
• Send meeting summaries and insights via email or integrations
• Power the AI chat assistant to answer questions based on past meetings
• Provide support and personalized experiences
• Comply with legal and regulatory obligations

3. Use of Google User Data

Fivo uses Google user data in full compliance with Google’s API Services User Data Policy.including the Limited Use Policy. Specifically:

• We access Google Calendar data (via calendar.events.readonly) to find and associate meetings with summaries.
• We access basic profile data (via openid, email, profile) to authenticate users and personalize the platform.

We do not use your data for:

• Advertising
• Reselling or sharing with third parties
• Any purpose not explicitly stated in this policy

Any data obtained through Workspace APIs will not be used to develop, improve, or train generalized AI and/or ML models.

We do not allow human access to your data unless:

• You give us explicit permission (e.g. for support)
• It’s required for security, legal compliance, or abuse prevention

4. Sharing of Information

We do not sell your personal data.

We may share information only with:

• Trusted third-party service providers (e.g., cloud hosting, analytics), under strict data protection terms
• Legal authorities if required by law

5. Data Storage & Security

We store your data in secure, encrypted environments. We implement safeguards such as:

• Data encryption (at rest and in transit)
• Role-based access control
• Continuous monitoring for unauthorized access

6. Data Retention & Deletion

We retain your data only as long as necessary for:

• Delivering our service
• Legal and contractual obligations
• Product improvement (aggregated/anonymized)

You may request deletion of your data at any time by emailing us at [tu-email@fivo.ai].

7. Your Rights (Under GDPR and similar laws)

You have the right to:

• Access your personal data
• Correct or delete your data
• Withdraw consent to processing
• Request a copy of your stored data
• File a complaint with a data protection authority

To exercise any of these rights, please contact us at [tu-email@fivo.ai].

8. In-Product Privacy Notifications

We display clear and contextual privacy notices within the Fivo platform, including:

• During account creation and Google sign-in
• In the settings section where integrations are configured
• When granting access to Google services

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

We recommend checking back periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact:

• Fivo AI S.L.
• Carrer Roc dels Escolls 9, AD500 Andorra
• Email:info@fivo.ai