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Fivo vs EdraProcess automation, or a context layer?

Edra learns how a business runs from its existing systems and turns it into executable knowledge that its AI agents use to automate work, with a focus on IT service management, support and customer service. Fivo gives the context to the AI you already use, across every team.

At a glance

Two products, side by side.

Fivo

Edra

What it is

A context graph of your company, built from meetings, email, chat and your tools, served to any AI.

AI that learns business processes from existing data and automates them.

Built for

Teams of any size, from startups and agencies to sales, product and investment teams.

Enterprise IT service, technical support and customer service teams.

What it reads

Meetings it captures itself, plus email, Slack, docs, CRM and 30+ tools.

Existing operational systems and records.

What your AI gets

Typed facts: people, companies, commitments, decisions and signals, each with its source and date.

Executable knowledge: structured instructions its agents act on.

Works with your AI

Native MCP server for Claude, ChatGPT, Cursor and any agent.

Its own agents run the automation.

How you start

Free plan and a 14-day trial, self-serve. Paid plans from €29 a month.

Book a demo.

Which one fits

Honest answer: it depends on the job.

Choose Fivo if

  • You want the context in your own AI tools, not a new automation platform.
  • Your team works across sales, product, clients and investors, not only support.
  • You want to start today, for free.

Choose Edra if

  • You want support or IT service processes automated end to end.
  • You have large volumes of historical tickets to learn from.
  • You prefer a guided, demo-led rollout.

Based on Edra's public website and press coverage, September 2026. Edra is a trademark of its owner. Something out of date? Tell us and we will fix it.

The best day to start your graph was a year ago.

The second best is today. Connect one tool and it starts compounding tonight.

14 days. Full Pro access. No credit card.SOC 2, GDPR, EU-hosted